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Jeff has 20 years of professional IT experience, having done nearly everything in his roles of IT consultant, Systems Integrator, Systems Engineer, CNOC Engineer, Systems Administrator, Network Systems Administrator, and IT Director. If there is one thing he knows for sure, it is that there is always a simple answer to every IT problem and that downtime begins with complexity. Seasoned IT professional by day, Jeff hopes to help other IT professionals by blogging about his experiences at night on his blog: http://uptimemadeeasy.com. You can find Jeff on Google+ or LinkedIn at: LinkedIn or Twitter at: Twitter